Customers Testimonials

Carleton Rode, Norwich

Hello Karl,
I am very pleased to be able to write a commendation for the work done by K T Lake at our new home in Carleton Rode.
Having just completed the construction of a new house we looked for a contractor that could provide high quality paving around the building, including the front drive and an area of terrace to the side and rear.
From the outset we received very helpful advice to improve the ideas that we had put together from our general researches and discussions with other contractors. Having settled on a scheme using appropriate materials it was a pleasant change (from some of the experiences had with contractors involved in the house construction) to have a firm turn up when it said it would, work hard whilst there and not go until the job was done.
The team involved with the task were friendly, co-operative and tidy in the way that they set about the work and the end result was first class. The quality of the final product has drawn many favourable comments.
I must say that, from my experience, I would have no difficulty in recommending the company and the ever helpful Karl Lake as its proprietor.
Kind regards
Peter Garnham

Thorpe End, Norwich

Hi Karl
We were really impressed by your professional and friendly manner Karl and were so grateful that you completed the works promptly, being flexible as to our availability, and on budget.
With the job is finished, we couldn’t be happier with the whole project, a 100m2 patio in a beautiful grey sandstone. Most of the works were completed by Gavin and Declan. They worked so very hard, through two weeks of torrential rain and despite the cold, wet and muddy conditions, they always turned up on time and were cheerful and helpful.
Nothing was too much trouble for any of you and when we asked for some amendments, your ‘can do’ attitude was a breath of fresh air.
The patio looks beautiful and is a wonderful addition to our family home, which is finished at last!
I know we shall enjoy many days sat relaxing and admiring your excellent craftmanship. Thank you all so very much.
We have no hesitation in recommending KT Lake unreservedly. A thoroughly professional, friendly and quality service.
Best wishes
Kate & Frances

Cringleford, Norwich

Dear Karl
I write following the completion of the drive way, brick piers, walls and fencing. My wife and I are amazed at the transformation, which has attracted many admiring comments from people passing the property. Karl managed the project from beginning to end with confidence with his team, Steve, Nick, John, Gavin & Declan who were very polite and worked with pride throughout.
The paving in Alpha Antique (Burnt Oak) and the brick work in an traditional brick Heritage blend was recommended by Karl, looks established and blends in well with the surroundings. I would without question use KT Lake for future work and without hesitation recommend the company to our friends.
Yours sincerely
Chris & Janet Eke

Spixworth, Norwich

KT Lake Paving & Landscaping has just completed the block paving of part of my drive and the building of a wall in front of my bungalow.
The work was done with care and thoroughness by two very polite and sensitive young men who were more than adequately supervised by the owner of the firm. The end result is attractive and an asset to the property.
I have no hesitation in recommending this company for any hard landscaping work.
Linda M Sewell

Horstead, Norwich

Dear Karl,
Just had to send you a line to thank you and your team most sincerely for all the work you have done to our garden. We are both so very pleased with the end result and could not in our wildest dreams have envisaged this when we consider the state of our garden before Gavin and Declan started on it. From start to finish it has been a pleasure to deal with you and your “lads”. Gavin and Declan were exceptionally hard working, punctual and considerate of our safety throughout the job. Nothing was too much trouble for them and even when things went a little bit “pear shaped” through no fault of their own, they laid our fears to rest and “sorted out the problem at no extra cost. It was always comforting to know that you kept a close overview of what was happening in our garden and although we know we are only one of many, you made us feel special. Gavin and Declan were so attentive and polite I had to stop myself from kissing them goodbye when they had finished.
Bob is trying to work out how to get photographs off his phone and when he does he will send to you some “before and after” pictures.
We will be in touch with regards to your company doing something with our courtyard.
Did I say we both love our garden and driveway now? well we do.
Yours sincerely
Margaret Bullock

Corton Road, Norwich

We employed KT Lake Paving & Landscaping, on the recommendation of our garden designer, to lay a new patio with brick retaining wall together with gravel paths and an ornamental pond. We also had the gravel drive at the front of the house re-laid and a paved hard standing area created.
Our initial discussions with Karl Lake were extremely reassuring as he very competently proposed materials that were most likely to look good in our situation (A property with Victorian and 21st century features). Karl also suggested some minor changes to the designer’s proposal which she readily accepted. A costing was arrived at on the spot and, despite some problems and variations during the job, this was the price that we paid.
We agreed a provisional date when we gave Karl the go-ahead and although this was revised for mutual convenience the work started in line with our schedule. The weather (variously hot and wet) extended the work a little beyond the planned period but the team worked impressively hard to complete the work as rapidly as possible.
The team of three were really helpful and kind people who worked incredibly hard to deliver each aspect of the job. We were regularly consulted on how we would like details completed and we felt that our wishes were always paramount. We also received lots of helpful advice on how to approach our bits of the project. Having workers around the place can sometimes be a trial but in this case we felt completely confident of the individuals and enjoyed their company.
The quality of the final work is excellent. The patio slabs were laid expertly and look superb surrounded by a low brick wall that matches the house brick as intended. The pond looks great and the gravel paths and block edgings have completely changed the appearance of the garden for the better. At the front of the house the weed strewn drive has been replaced by new clean gravel over a firm base that we have good reason to expect to remain impervious to weeds for a very long time. The block paving has also created a superb parking area opposite the front door where previously was weedy gravel and a scrappy lawn.
In summary we are very grateful to Karl and his Team for transforming our garden and drive. We recommend them without reservation for any hard landscaping project.
Dave Plummer & Lesley Whitby, Norwich

Mulbarton

Having never invested properly in our garden we decided earlier this year that we wanted a space that we would use and enjoy being in rather than having a patch of grass and a very visible fence. We had a design done and enlisted Karl and his team to carry out all the groundworks.
Steve and Gavin brought the design to life perfectly. The patio and path make a real difference and the quality of their workmanship is very visible. They encountered one or two unknowns during the work and dealt with them without fuss. The finished article has transformed the back of the house and we are looking forward to spending much more time in it next year.
Karl and his team have been easy to work with, bring a quality to their work, worked very hard and were very friendly in all our dealings.
Thank you.
Jenny Kingston

Horsford

Dear Mr Lake,
We are really pleased with the patio area you recently completed for us. Your initial advice concerning layout and materials to use was innovative.
The members of your team – Steve the foreman, Nick and the young Steve – proved to be reliable, hardworking, punctual, tidy and cheerful. The whole process from start to finish was carried out without a hitch and kept within
the original estimate.
The patio looks far better than we could have imagined and has improved that part of our garden immeasurably.
With thanks,
Josie and Mike Sutton, Horsford

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