My family and I are the owner operators of City Boats in Norwich and pride ourselves on a high standard of customer care and service. Away from our business, we too look for companies who offer the same standards, but alas we are not always successfull. A few months ago we decided to give our rear garden a facelift and contacted two landscape companies, neither of which seemed to either want nor need the work. I stumbled accross a very nice brickweave drive being constructed in our village by K T Lake and decided to contact them to see if they could help. Karl visited us promptly and gave an estimate and some help on re-designing our rear garden and an approximate date was set for work to begin. As time went on, we decided to give our front garden a facelift too so the project became a full garden makeover which Karl quoted for. When the day arrived for work to begin Chris, and Daniel arrived and introduced themselves and as the days went on we became exceedingly impressed by their level of workmanship, knowledge of their trade and level of commitment to the job in hand.We cannot fault any of the stages of our involvement with K T Lake. From the inital contact regarding a first visit and quotation to the final clear up before leaving our home – professional from start to finish. We found Chris, and Daniel a pleasure to have around and at every stage we were explained what was happening and suggestions put our way.
Linda and Richard Chilvers